Refund policy

Returns & Refunds

What’s your return policy?

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at design@msart.lv!

Do you offer refunds?

Refunds are only offered to customers who receive the wrong items or damaged items. If any of these apply, please contact us at design@msart.lv with photos of the wrong/damaged items, and we’ll sort that out for you.

Can I exchange an item for a different size/color?

At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product picture or description section.

Though rare, it's possible that an item you ordered was mislabeled. If that’s the case, please let us know at design@msart.lv within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one or issue a refund!

Any other questions?

Get in touch with us at design@msart.lv.